New ‘Preventenance’ service to drastically reduce downtime

New ‘Preventenance’ service to drastically reduce downtime

PR_8723028548_Datatrade

Datatrade’s newly launched Preventenance service will enable enterprises to be more proactive in their device maintenance and minimise downtime by pre-empting failures in their supply chain. The new managed service runs real-time health checks on printers, scanners, handheld computers and other electronic assets to spot likely failures and enable pre-emptive and timely repairs/replacements to be carried out. Customers taking Datatrade’s comprehensive Preventenance package will enjoy total visibility of their fleet and free access to the following: 24×7 call logging by Datatrade itself (not call centre); next business day on-site printer fix by Datatrade field engineer; device transitioning planning; staging and pre-configuration; installation and project management; device performance reporting; WEEE removal. Preventenance is vital for businesses that rely on uninterrupted supply chains. 01604 666666 I enquiries@datatrade.co.uk

Stephanie Cornwall
Stephanie Cornwall
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